Privacy Policy for PlugZap.com

Effective Date: February 22, 2026

1. Introduction

PlugZap.com, operated by DTLA Professional Services, LLC (“we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our free online tools, download our scripts, interact with our community message board, or make a donation. Please read this privacy policy carefully.

2. Information We Collect

We may collect information about you in various ways. The information we may collect on the Site includes:

Personal Data: Personally identifiable information, such as your name and email address, that you voluntarily give to us when you register for an account, subscribe to a newsletter, or contact us for support.
Community Message Board Data: If you choose to post on our community message board for support, we collect the personal data and content you provide in connection with the post.
Donation & Payment Information: If you choose to support our free tools by making a donation, your payment is processed by third-party providers such as Stripe and PayPal. We do not receive or store your credit/debit card number or PayPal login details; these are transmitted directly to our payment providers. We may collect transaction data, such as your name, billing address, email address, and donation amount, to process the payment.
Derivative/Log Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, and access times.

3. Third-Party Tools, Analytics, and Cookies

We utilize various third-party tools to operate, maintain, and improve our services. We may also introduce other tools and analytics in the future. Currently, our third-party services include:

Google Analytics: We use Google Analytics to gain insights and improve our website’s functionality. Google Analytics uses cookies to track usage data and how visitors navigate the site.
HubSpot: We use HubSpot to analyze trends, administer the website, and manage our customer relationships. HubSpot uses necessary cookies to ensure the website functions properly, as well as optional cookies for analytics and additional functionality.
Email Octopus & cPanel Analytics: We use Email Octopus to manage our email communications and newsletters, and cPanel Analytics to monitor server-level website performance.
GitHub: We use GitHub to manage and host the code for our widgets and scripts.

You can choose to accept or refuse cookies through your browser settings. However, if you choose to disable cookies, some portions of our Site may not function properly.

4. How We Use Your Information

We use the information collected about you to:

Deliver, operate, and maintain our website widgets and online tools.
Process donations and send payment confirmations.
Facilitate discussions and provide support through our community message board.
Improve the functionality and user-friendliness of our site.
Send newsletters, marketing communications, and respond to customer service requests.

5. Disclosure of Your Information

We may share your information in certain situations:

Third-Party Service Providers: We share your information with third parties that perform services for us, including our analytics providers (Google Analytics, HubSpot, cPanel), marketing tools (Email Octopus), code repositories (GitHub), and payment processors (Stripe, PayPal).
By Law or to Protect Rights: If we believe the release of information is necessary to respond to a legal process or protect rights, property, and safety.
Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, or acquisition of our business.

6. Security and Data Retention

We use administrative, technical, and physical security measures to help protect your personal information. We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Privacy Rights

Depending on your location, you may have the right to request access to the data we have collected, to have your data corrected or deleted, or to opt out of certain data processing activities.

8. Contact Us

If you have questions, comments, or concerns about this Privacy Policy, please contact us at:

DTLA Professional Services, LLC 770 S Grand Ave Los Angeles, CA 90017